Accounts Receivables Clerk - Kingston

Accounts Receivables Clerk - Kingston

• Location: Jamaica
• Sector: Administration, Revenue Management & Finance, Sales, Marketing & Communications, Retail & Merchandising
• Permanent
• Posted: 01 Sep 2026
• 

Summary

Responsible for managing customer accounts, ensuring the timely collection and reconciliation of outstanding receivables, maintaining accurate payment records, and supporting the organization in reducing overdue balances.

About the role

The Accounts Receivable Officer manages the organization's accounts receivable portfolio by maintaining strong relationships with customers and ensuring timely settlement of invoices. The position involves monitoring customer accounts, following up on overdue balances, resolving account discrepancies, supporting credit decisions, preparing reports, and implementing effective collection strategies while maintaining professional and diplomatic relationships with customers.

Key Duties & Responsibilities
1. Establish, develop, and maintain professional business relationships with customers to facilitate timely payment of outstanding accounts.
2. Monitor customer accounts and ensure the timely collection of balances from both credit and non-credit customers.
3. Post and accurately record customer payments to the appropriate accounts.
4. Support the approval of new and existing customers for credit in consultation with the Chief Accountant.
5. Review the creditworthiness of customers requesting reinstatement as credit customers.
6. Research and investigate discrepancies appearing on customer accounts and facilitate timely resolution.
7. Conduct regular telephone and other appropriate follow-ups with customers regarding overdue accounts.
8. Develop and maintain effective collection strategies for outstanding invoices and receivables.
9. Escalate customer issues and complaints and assist in resolving problems that may contribute to overdue accounts.
10. Provide management with oral and written reports regarding customer issues and accounts that result in overdue balances.
11. Analyze the potential and value of existing and prospective customers to the organization.
12. Prepare and submit periodic reports to senior management as required.
13. Maintain and submit weekly activity reports detailing collection activities and outcomes.
14. Make recommendations to the Chief Accountant regarding methods and approaches for collecting amounts outstanding for more than 120 days.
15. Work closely with the supervisor and/or Sales Supervisor to support the settlement of outstanding invoices.
16. Maintain accurate and up-to-date records of customer accounts, collection activities, and follow-ups.
17. Respond to customer emails and correspondence within the required timeframe, with emails acknowledged or addressed within eight (8) hours.
18. Inform customers in advance when promised information cannot be provided within the agreed timeframe.
19. Attend scheduled meetings and training sessions and actively participate as required.
20. Perform other reasonable duties related to the position as assigned by management.

Key Selection Criteria

Qualifications & Experience
● Minimum of three (3) years' accounting experience, preferably with increasing levels of responsibility within a medium-sized organization.
● Previous experience in accounts receivable, credit control, or collections is an asset.
● Continuing education in Accounting.
● ACCA studies/Level 1 or equivalent accounting studies would be an asset.
● Strong arithmetic and numerical skills.
● Excellent oral and written communication skills.
● Strong presentation and interpersonal skills.
● Good computer literacy and relevant accounting software skills.
● Ability to handle customer collections with patience, tact, diplomacy, and professionalism without compromising collection objectives.

Desired Applicant Characteristics
● Results-oriented and commercially aware.
● Professional, reliable, and accountable.
● Strong attention to detail and numerical accuracy.
● Strong team player who works effectively with Accounting, Sales, and Management.
● Demonstrates integrity, discretion, and sound judgment.

How to apply

Upload updated resumes to the link below.

Apply Now