The main point of contact for guests, responsible for guest service, sales, and ensuring a smooth dining experience. This role is ideal for friendly, organized, and outgoing individuals with excellent communication skills.
General Responsibilities
Take guest orders accurately
Warmly and guide them though the dining experience
Manage multiple guests at the same time
Provide accurate information about the restaurant
Collaborate with FOH team and managers to ensure guest satisfaction
Maintain cleanliness and organization of the service and side work stations
Assist in creating a positive and memorable guest experience
Standard
Over 18 years old
Excellent communication and interpersonal skills.
Strong organizational skills and ability to multitask.
Education
Customer Service Certification
High School Diploma/ School Leaving Certificate
Experience
Experience in customer service or a similar role (preferred)
Exposure to high-volume dining environments (preferred)
Transferable Skills
Warm and welcoming demeanor
Strong attention to detail
Problem-solving and adaptability
Team collaboration
Submit your application through the link provided below.
Tapas Restaurant & Lounge is a leader in the food and beverage industry in Jamaica. Count on excellent service, international fusion cuisine and cocktails.
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