Restaurant Captain

Restaurant Captain

• Location: Jamaica
• Sector: Food & Beverage Service, Hotel Management, Culinary Arts & Kitchen, Events Planning & Management
• Contract
• Posted: 09 Jul 2026
• 

Summary

Oversee dining operations across outlets, ensuring consistent service, quality food offerings, and an exceptional guest experience. Lead and coordinate teams, manage inventory and costs, and ensure resort standards to drive guest satisfaction.

About the role

Supervise and coordinate restaurant service to ensure smooth, efficient daily operations.
Welcome and seat guests, monitor service quality, and ensure an exceptional dining experience from arrival to departure.
Lead, motivate, and support waiters, bartenders, hosts, and food runners during each shift.
Assign workstations, monitor staff performance, and provide on-the-job coaching to maintain service standards.
Coordinate with the Kitchen and Bar teams to ensure timely and accurate preparation and delivery of food and beverages.
Handle guest inquiries, special requests, complaints, and service recovery professionally and promptly.
Monitor restaurant presentation, cleanliness, table settings, and ambiance to ensure compliance with hotel standards.
Assist with opening and closing procedures, and daily operational reports.
Ensure compliance with food safety, hygiene, health and safety, and responsible alcohol service regulations.
Support inventory management, stock control, and the preparation of staff schedules as required.
Assist with banquet, private dining, and special event operations when needed.

Key Selection Criteria

Hospitality & Tourism Management Degree
A minimum of 2 years experience in a similar capacity

How to apply

Upload updated resumes to the link below.

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