Host

Host

• Location: Jamaica - Kingston
• Sector: Front Desk and Guest Services
• Contract
• Posted: 23 Jan 2025
• 

Summary

The first point of contact for guests, responsible for managing reservations, seating arrangements, and ensuring a smooth dining experience. This role is ideal for friendly, organized, and outgoing individuals with excellent communication skills.

About the role

General Responsibilities
Greet guests warmly and guide them to their tables
Manage reservations and maintain an organized seating chart
Answer phone calls and provide accurate information about the restaurant
Collaborate with servers and managers to ensure efficient guest flow
Address guest inquiries or concerns with professionalism and courtesy
Maintain cleanliness and organization of the host stand
Assist in creating a positive and memorable guest experience

Key Selection Criteria

Standard
Over 18 years old
Excellent communication and interpersonal skills.
Strong organizational skills and ability to multitask.

Education
Customer Service Certification
High School Diploma/ School Leaving Certificate

Experience
Experience in customer service or a similar role (preferred)
Exposure to high-volume dining environments (preferred)

Transferable Skills
Warm and welcoming demeanor
Strong attention to detail
Problem-solving and adaptability
Team collaboration

How to apply

Submit your application through the link provided below.

Apply Now