Fitness Club Manager

Fitness Club Manager

• Location: Jamaica
• Sector: Hotel Management and Administration, Spa and Wellness
• Permanent
• Posted: 13 Oct 2025
• 

Summary

Responsible for overseeing the daily operations of the gym, ensuring smooth facility management and high customer satisfaction. Duties include supervising staff, managing budgets, coordinating class schedules, and maintaining equipment and safety.

About the role

• Manage the daily operations of multiple gyms
• Design and promote activities to meet customer demand and generate revenue.
• Advertise and promote the centre to increase usage, which may include commissioning and considering market research.
• Maintain high levels of customer care, often with a particular focus on avoiding loss of existing users.
• Prioritise target activities and user groups, especially in local authority centres.
• Manage maintenance, insurance, repairs and cleaning.
• Recruit, upskill and supervise staff, including managing staff rotas.
• Carry out health and safety checks on the equipment and site.
• Cash up and keep stock records.
• Write monthly or weekly reports and prepare cash projections for centre owners or more senior management.
• Hire, train, and supervise gym staff, including fitness instructors and personal trainers.
• Coordinate and manage the gym’s fitness class schedule.
• Maintain high levels of member satisfaction by resolving any issues and ensuring a positive gym environment.
• Manage the gym’s budget, ensuring that all financial targets are met.
• Maintain a safe and clean gym environment in accordance with health and safety regulations.
• Promote and market the gym, working to attract and retain members.
• Oversee the sale of gym memberships and products.
• Regularly report to upper management, providing updates on the gym’s operations and performance.
• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.

Key Selection Criteria

Requirements and Skills
• A bachelor’s degree in Business Management, Fitness Management, or a related field is preferred.
• Proven work experience as a team leader or supervisor
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Excellent communication and leadership skills
• Organizational and time-management skills
• Decision-making skills

How to apply

Submit your application to the link provided below.

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